PRIVACY POLICY

Last Updated: January 10, 2026

This Privacy Policy describes how Luke William Gilbert, operating as an Idaho Limited Liability Company ("we," "us," or "our"), collects, uses, discloses, and protects your personal information when you interact with our real estate services, including through SMS text messaging, email communications, phone calls, and our website.

1. INFORMATION WE COLLECT

1.1 Information You Provide

We collect information that you voluntarily provide to us, including:

Contact information (name, phone number, email address, mailing address)

Property preferences and search criteria

Financial information relevant to property transactions

Communication preferences and consent for text messaging

Any other information you choose to provide through forms, surveys, or direct communications

1.2 Information Collected Automatically

When you use our services or visit our website, we may automatically collect:

Device information (IP address, browser type, operating system)

Usage data (pages viewed, links clicked, time spent on pages)

Location data (if you grant permission)

Cookies and similar tracking technologies

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

To provide real estate services and respond to your inquiries

To send you property listings, market updates, and promotional materials

To communicate with you via SMS, email, phone calls, and other channels

To schedule and manage property showings and appointments

To facilitate real estate transactions and provide related services

To improve our services and website functionality

To comply with legal obligations and protect our legal rights

To prevent fraud and maintain the security of our systems

3. SMS TEXT MESSAGING

3.1 Consent

By providing your mobile phone number and opting in to receive text messages from us, you expressly consent to receive SMS/MMS messages from our business for marketing, transactional, and informational purposes. Message frequency varies. Message and data rates may apply.

3.2 Types of Messages

We may send you:

Property listings and market updates

Appointment reminders and confirmations

Transaction updates and important notices

Promotional offers and real estate tips

Responses to your inquiries

3.3 Opt-Out

You may opt out of receiving text messages at any time by replying "STOP" to any message you receive from us. You may also reply "HELP" for assistance. After opting out, you will receive a final confirmation message. Please note that opting out of marketing messages will not affect transactional messages related to active real estate transactions.

4. INFORMATION SHARING AND DISCLOSURE

We do not sell your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including CRM platforms, marketing automation tools, payment processors, and technology providers. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Real Estate Transaction Partners

To facilitate real estate transactions, we may share your information with other real estate professionals, lenders, title companies, inspectors, attorneys, and other parties involved in the transaction process.

4.3 Legal Requirements

We may disclose your information when required by law, legal process, litigation, or requests from public and governmental authorities, or to protect our rights, privacy, safety, property, or that of our clients or others.

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to the successor entity.

5. DATA SECURITY

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. YOUR RIGHTS AND CHOICES

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you

Correction: Request that we correct inaccurate or incomplete information

Deletion: Request that we delete your personal information

Restriction: Request that we restrict the processing of your information

Objection: Object to our processing of your information

Portability: Request a copy of your information in a portable format

To exercise any of these rights, please contact us using the information provided in Section 11. We will respond to your request within a reasonable timeframe and as required by applicable law.

8. CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

11. CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Luke William Gilbert, Maliling Address: 1401 E Mona Lisa Dr Meridian, ID 83642

Email: [email protected] Phone: (208) 615-6890

12. STATE-SPECIFIC RIGHTS

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

The right to know what personal information we collect, use, disclose, and sell

The right to request deletion of your personal information

The right to opt-out of the sale of your personal information (we do not sell personal information)

The right to non-discrimination for exercising your CCPA rights

Other States

Residents of certain other states may have similar rights under applicable state privacy laws. Please contact us to exercise any applicable rights.

13. DO NOT TRACK SIGNALS

Some web browsers have a "Do Not Track" feature. We currently do not respond to "Do Not Track" signals because there is no industry standard for compliance.

14. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to such transfers.

15. Mobile Information Sharing Statement:
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

CONSENT ACKNOWLEDGMENT FOR SMS MESSAGING

By providing my mobile phone number to Luke William Gilbert real estate services, I expressly consent to receive automated marketing, promotional, and transactional text messages. I understand that:

Message frequency varies based on my interaction and preferences

Message and data rates may apply

I can opt-out at any time by texting "STOP"

I can text "HELP" for assistance

My consent is not a condition of purchase

Carriers are not liable for delayed or undelivered message